What Our Customers Are Saying
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Steve ParentStore Location: Tacoma WA
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The sales process was very professional and Chris exceeded expectation. There were several changes I requested while purchasing and he met or exceeded my expectations. Jason delivered the cart and again did a great job explaining how everything worked and constantly asked if I understood. Overall this was a very good experience
Jack SaxwoldStore Location: Tacoma WA -
Everything was delivered as advertised. Everything was in good shape for the delivery. Communication was good
Mike WagnerStore Location: Tacoma WA -
excellent service & help with technical support
Coyote Ridge Golf CourseStore Location: Spokane WA -
Very knowledgeable staff. They got our cart in earlier than expected, kept us informed, and completed our repairs promptly.
Ken KirschStore Location: Spokane WA -
My golf cart was a mess. Steve and his staff went through the cart and found all the problems. They kept me abreast of all the issues and repaired the cart. I bought the cart at Pacific Golf and Turf and have all the work done at your store. Steve did an excellent job working with me and understood what I wanted and how to get the extensive work accomplished.
Mark PatneaudeStore Location: Spokane WA -
I appreciated the timely and professional service the company provided throughout.
Maureen HartStore Location: Snohomish WA -
Had the best experience buying our Liberty! Our salesman Steven Borders even delivered it himself! ... We are thrilled with our E-Z-Go Liberty and mid sale, were told it was discounted further due to a rebate!! Thanks Steven Borders for bringing it across the ferry so early and surprising our grands!! Go to Snohomish ... you won't regret it!
Judy ConnorsStore Location: Snohomish WA -
Service department communicated needs/expectations ahead of time. Service tech was prompt and efficient with his work, and communicated when they were finished.
Eagle Point Golf CourseStore Location: Portland OR -
Parts department is always above and beyond.
Pine Ridge Golf ClubStore Location: Portland OR -
Understood what I needed with little guidance or information
Olympic CollegeStore Location: Portland OR -
I am composing this message as recognition for some outstanding customer service I have received from Kaiden Stief, stationed in your service department in your Portland branch. I had to have my golf cart serviced there as mechanical things do eventually wear out and I chose to have it done at your facility.
In my working career, many of my positions entailed customer service, developing programs and training of staff to handle many different situations involving all types of issues. This can be very taxing to those answering the phone calls of what can be sometimes upset and unruly clients. I was very thankful for the support that Kaiden always treated my inquiring calls had, answering any questions I might have had and if she could not answer anything directly, I received a call back with an answer and explanation for it.Many times these types of communication come as bad news about someone in the link of an organization, yet this is just the opposite of that. Kaiden is a credit to your service department and a shining example of what can be great in a service department.Patrick WilsonStore Location: Portland OR -
Confirmed trouble shooting with parts dept. they were helpful getting parts and all worked out.
Marty HunterStore Location: Portland OR -
I recently purchased a second golf cart from Pacific Golf. The price good and they added lights to the cart. It was detailed, clean and ready to go three days early. Plan to purchase another in a year or two.
Keith HarringtonStore Location: Portland OR -
I felt that the salesperson was honest and very willing to work with me to get what I wanted.
Joe NuttbrockStore Location: Portland OR -
Love the staff at PG&T. Always willing to help load and unload equipment. Far exceeds expectations in customer service.
Seaside Golf CourseStore Location: Portland OR -
Both by phone and in person the staff were friendly and professional. Our units were serviced and returned promptly, and the invoice seemed very fair. ... I will be bringing all of our other carts to Pacific from now on.
Aurora VineyardsStore Location: Portland OR -
Great people to work with and deliver in a timely manner.
Falcon Crest Country ClubStore Location: Portland OR -
Technician was very nice and professional. He took the time to educate me on the maintenance of golf carts & explain my current issues. Great experience.
Jimmy PackardStore Location: Portland OR -
If you are in the market for a golf cart, Chris @pgt.retail Pacific Golf and Turf was so great to work with!! ... We love it ! Thank you!!
Tanya DungerStore Location: Portland OR -
I just purchased my second custom golf cart from Pacific Golf and Turf. The personalized attention that I got from Chris Gonzales was outstanding. He helped me decide on all of the options and kept me informed throughout the build. I could not be more pleased with the experience. I would never get my golf carts from any other shop.
A special thanks also to General Manager Pete Trudeau who has always made certain that I am a very satisfied customer!Gus Keyser, Tualatin, OREGONStore Location: Portland -
I highly recommend Pacific Golf and turf! Our golf cart works much smoother and its nice to have a reliable shop to get our golf cart needs met.
Dana HamiltonStore Location: Kapolei HI -
Great response, great customers interaction, good repair estimates, fast service
Ken PalmroseStore Location: Boise ID
Great experience and customer service! Thanks!